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Shipping & Returns

Returns/Refunds


If you are unsatisfied with your purchase from Avworld Canada, simply return the product within 30 days of purchase to us for an exchange, store credit or a full refund. Software, videos, and textbooks, unless damaged or corrupted, must be returned in the original packaging. For any other concerns please contact our customer service representatives at 1.800.668.1987 within North America, or 416.674.5959 elsewhere around the world.

 

Pre-Order Shipping Policy

  1. Orders placed for Pre-Release Items will be shipped as soon as they arrive into stock.

  2. Orders that are placed which contain in-stock and pre-ordered items will ship once the pre-ordered items arrive into stock unless otherwise requested.

  3. Additional shipping charges may apply if you wish the ship in-stock items before the pre-ordered items arrive into stock



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